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OperationsEnterprise (25–50+ brands)••
They replaced offshore monitoring and gained real auditability
Lower cost than offshore, faster detection, and no guessing who checked what.
$700/mo
Hard savings
The Transformation
Before AgentMark
- ×Offshore checks arrive late and inconsistently
- ×Ops lead rechecks work anyway because the trail is unclear
- ×High turnover means the process resets every few months
After AgentMark
- ✓Monitoring + drafting runs continuously with consistent thresholds
- ✓Every run is logged, timestamped, and reviewable
- ✓Setup is fast, and coverage doesn't depend on who is online
ROI Breakdown
3 hrs/week
Manager time saved
$1,869
Total monthly value
2.3x
ROI
Break-even
ROI: $1,869 ÷ $800 = 2.3x (plus faster detection)
"Offshore was coverage. This is control. The difference shows up the first time a client escalates.
RP
Ravi P.
VP, Client Ops · Multi-pod performance agency, 40 brands, ~$3M/mo spend